Your company does electronic monitoring of individuals under house arrest around the world. Because of the sensitive nature of the business, you can't afford any unnecessary downtime. What is the process of applying a repair to an operating system while the system stays in operation called?
a. Upgrading
b. Service pack installation
c. Hotfix
d. File update
Answer: C
A hotfix is done while a system is operating. This reduces the necessity of taking a system out of service to fix a problem.